Shipping policy

Thank you for shopping with The Blended Oasis! We handcraft and package your items right here in our Suquamish, Washington workshop. To keep our small business sustainable and eco-friendly, we love to give sturdy shipping boxes a second life by recycling clean, high-quality packaging materials whenever possible.

Below you will find our straightforward shipping practices designed to ensure your unique pieces arrive safely:

1. Shipping Areas & Costs

  • Contiguous U.S. (Lower 48): We offer Free Economy Ground Shipping (5–8 business days) on all standard catalog items.

  • Alaska & Hawaii: We proudly ship to AK and HI! Because shipping over the ocean requires specific air routing, free economy shipping is not available for these regions. Tiered flat rates are calculated at checkout based on the weight bracket of your order.

  • International Orders: For orders outside the United States, please reach out directly via our Contact Page for a custom shipping quote.

2. Upgraded or Express Shipping

If you need a storefront item faster than our free economy delivery within the lower 48 states, we offer flat-rate Express (3–5 business days) shipping brackets at checkout.

Please note that because our handcrafted wood pieces vary significantly in size and weight, these brackets are generalized estimates. In the rare event that the actual carrier cost to ship your specific package dramatically exceeds the flat rate paid, we will reach out to you directly to discuss options before processing your order.

3. Processing & Custom Timelines

  • Ready-to-Ship Items: Standard in-stock catalog orders are processed and handed to the carrier within 1–3 business days.

  • Custom Commissions & One-Off Builds: Because custom pieces are designed and built completely from scratch, production timelines vary. Shipping fees for unique custom shapes or non-standard dimensions are calculated separately after the build is finalized and are added directly to your private project invoice.

  • Print-on-Demand (POD): Apparel and lifestyle items fulfilled through Printify ship directly from their respective manufacturing warehouses rather than our woodshop.

4. Delayed, Lost, or Damaged Shipments

Once a package is handed over to the carrier, transit speeds and unforeseen logistical delays are out of our hands.

  • Lost or Delayed Packages: If your shipment is stalled, please check your tracking number or contact the carrier directly for the fastest update. Let us know as well so we can help monitor it.

  • Damaged Deliveries: We take great care in securely packaging every order for shipment. However, if your package arrives damaged from transit, you must notify us at theblendedoasis@gmail.com within 48 hours of delivery. Please include your order number and clear photos of both the damaged product and the shipping box so we can immediately help resolve the issue.